What personal information does Blotout collect about me?
Information You Provide Directly
We collect the personal information you provide to us, for example:
Account Information: When you register for an account with Blotout, we collect information that identifies you such as your name, username, email address and password.
Profile Information: We collect information that you voluntarily provide in your user profile. Please note this information may be visible to other users of the Services and to the public depending on the privacy setting you apply.
Payment Information: If you purchase a paid subscription from Blotout, we will collect payment information from you that may include your name, billing address and credit card or bank information.
Contact Information: If you request Blotout to contact you, or sign up for marketing materials or events, Blotout may collect information such as name, address, email address, telephone number, company name, and size of company.
We may also collect other content that you submit to our Services. For example: feedback, comments and blog posts, or when you participate in any interactive features, surveys, contests, promotions, sweepstakes, activities or events.
Content and data you provide through the use of the Services: When you use the Services, we may collect and store content and data that you post, send, receive or share.
Customer Support and Professional Services: If you contact Blotout customer support or receive professional services, we will collect information about you related to your account and to the requests you are making or the services being provided.
Information About Your Use of the Services We Collect Automatically
Device Information and Identifiers: When you access and use our Services, we automatically collect information about your device, which may include: device type, your device operating system; browser type and version; language preference; IP address, cookie identifiers, hardware identifiers, and mobile IDs.
License Information: We may automatically collect information about the number of active users, historical user count, licensee name, email address, IP address and similar information.
Services Usage Data: Blotout may also collect information about how you use our products such as, activity data, feature usage, and product version data. This information may be aggregated or identifiable.
Website Usage Data: When you visit our Websites, we automatically log information about how you interact with the sites, such as the referring site, data and time of visit, and the pages you have viewed or links clicked on.
Email marketing: When we send you emails, they may include technology such as a web beacon, that tells us your device type, email client, and whether you have received and opened an email, or clicked on any links contained in the email.
Information from Third parties and Partners
We may also receive information about you from third parties such as vendors, resellers, partners, or affiliates. For example, we may receive information from our resellers about you and your orders, or we may supplement the data we collect with demographic information licensed from third parties in order to personalize the Services and our offers to you.
Third Party sign-in services: Blotout allows you to sign up for/into our Services using third party accounts, such as Facebook or Google. When you give permission for this to happen, Blotout will receive information about you from your third-party account, such as name, email address, location and demographic information.
When you are asked to provide personal data, you may decline. And you may use web browser or operating system controls to prevent certain types of automatic data collection. But if you choose not to provide or allow information that is necessary for certain products or features, those products or features may not be available or function correctly.
How is your personal information used?
Blotout uses your personal information for the following purposes:
- To create your account, identify and authenticate your access to the Services and provide you with the Services you have requested;
- To process your payment for the Services you have purchased;
- To understand how our Services are used and to improve our Services;
- To provide personalized experiences;
- To conduct user research and development;
- To send you important information about the Services;
- To send you information you have requested;
- To send you advertising, marketing content, offers, promotions, newsletters, surveys or other information;
- To respond to your requests for customer support;
- To improve the security of and troubleshoot our Services, as necessary to perform the contract governing your use of our applications or to communicate with you;
- To detect, prevent, or otherwise address fraud and abuse to protect you, Blotout, and third parties;
- To enforce the legal terms that govern our Services;
- To comply with our legal obligations;
- To protect the rights, safety and property of Blotout, you, or any third party; and
- For other purposes, for which we obtain your consent.
Legal Basis for Processing of your information
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we collect and process your personal information on the following legal bases set out by applicable law:
Performance of a contract: We use your personal information to provide the Services you have subscribed to, and to complete and administer the contract you have entered into with us.
Legitimate Interests: We use your personal information for our legitimate interests, such as to provide you with relevant content, improve our products and services, and for administrative, security, fraud prevention and legal purposes. You may object to the processing of your personal information for these purposes at any time.
Consent: We may use your personal information, with your consent, for specific purposes such as marketing, surveys, and research. You may withdraw your consent for the specific purpose or object to the processing of your personal information at any time.
Who is your information shared with?
We may share each of the categories of personal information we collect with the types of third parties described below, for the following business purposes:
Sharing with Managed Accounts and Administrators: If you have created an Blotout account with your corporate email address, we may share your personal information with your Company if your Company enters into a commercial relationship with Blotout. If this happens, then your use of the software and your account is subject to the terms and any data protection agreement between your Company and Blotout.
Sharing with Service Providers: We share your personal information with our service providers. These are companies who provide services on our behalf, such as hosting our Services, marketing, advertising, social, analytics, support ticketing, credit card processing, security and other such similar services. These companies are subject to contractual requirements that govern the security and confidentiality of your information.
Sharing with Partners and Resellers: Blotout works with third parties who provide sales, consulting, support and technical services for our Services. Where permitted and with your consent (if required), we may share your data with these partners and resellers.
Sharing with Affiliated Companies: Blotout will share information collected with companies owned and operated by us.
Sharing for Fraud and Prevention Abuse: We may share your information when we have a good faith belief that the disclosure is necessary to prevent fraud, abuse of our services, defend against attacks, and to protect the safety of Blotout and our users.
Law Enforcement: Blotout may disclose personal information or other information we collect about you to law enforcement if required in response to a valid subpoena, court order, search warrant, a similar government order, or when we believe in good faith that disclosure is necessary to comply with our legal obligations, to protect our property or rights, or those of third parties or the public at large.
Merger or Acquisition: We may share your personal information if we are involved in a merger, sale, or acquisition of corporate entities or business units. If any such change of ownership happens, we will ensure that it is under terms that preserve the confidentiality of your personal information, and we will notify you on our website or by email before any transfer of your personal information.
Is your personal information transferred across national borders?
Our Services are hosted in the United States and information we collect will be stored and processed on our servers in the United States. Our employees, contractors, affiliated organizations and processors that process personal information may be located in the United States or other countries outside of your home country. If you reside in the European Economic Area, United Kingdom, or Switzerland, and we transfer information about you to a jurisdiction that has not been found by the European Commission to have adequate data protections, we will use available safeguards and legal mechanisms to help ensure your rights and protections, including using Standard Contractual Clauses or obtaining your consent.
We work hard to protect your personal information. We employ administrative, technical, and physical security controls where appropriate, to protect your information.
Blotout will retain your information for as long as your account is active or as needed to perform our contractual obligations, provide you the Services, comply with legal obligations, resolve disputes, preserve legal rights, or enforce our agreements.
We may delete inactive accounts after a period of twelve (12) months.
Rights and Choices
You have the right to access, correct, restrict or delete your personal information, and to port your personal information to another company. While these rights may vary by jurisdiction, Blotout provides you with the same rights and choices, no matter where you live.
You may exercise your choices and rights as follows:
To opt out of email marketing: You may opt-out of email marketing by clicking the “unsubscribe” link located at the bottom of any email you receive. You may continue to receive transactional email messages about your account and the Service after you have unsubscribed.
Request a copy of your information: You may request a copy of the personal information that Blotout has about you by emailing firstname.lastname@example.org.
Update your Information: If you already have an account, you may access, update, or alter your user profile information by logging into your account and updating profile settings.
To delete your Account: You may delete your account by emailing your request to email@example.com from the email address associated with the account.
California Privacy Rights
Under the California Consumer Privacy Act (“CCPA”) you are entitled to certain rights such as access to your specific personal information, details about our processing of your personal information, and the right to delete your information. You may exercise all of these rights as described in the “Your Rights and Choices” section. Blotout does not sell your personal information, as defined under CCPA, and has not done so for the past 12 months.
You may designate, in writing or through a power of attorney, an authorized agent to make requests on your behalf to exercise your rights under the CCPA. Before accepting such a request from an agent, we will require the agent to provide proof you have authorized it to act on your behalf, and we may need you to verify your identity directly with us. To provide or delete specific pieces of personal information we will need to verify your identity to the degree of certainty required by law. We may require additional information to verify your request.
Information Blotout Does Not Collect
Blotout does not intentionally collect sensitive personal information, such as social security numbers, genetic data, health information, or religious information. If you are a child under the age of 13, you may not have an account. Blotout does not knowingly collect information from, or direct any of our Services to, children under 13. If we learn or have reason to suspect that a user is under the age of 13, we will close the child’s account.
Your information is controlled by Blotout, Inc. If you have questions or concerns about the way we are handling your information, please email us at firstname.lastname@example.org.
Credit to GitLab for the initial wording of the above policy.